Managed IT Services

A managed service provider (MSP) is a company that delivers ongoing and regular support for IT services, via active administration and management. Our MSP is responsible for providing network, application, infrastructure and security services for customers, either on-premises or in a data center. Rx-IT is the MSP that also offers our own native services in addition to other providers' services. Rx-IT is the managed service provider that proactively manages our customers' IT infrastructure and end-user systems, on a 24/7 basis. We have a team of IT professionals who are available to provide assistance and support whenever needed. Rx-IT is the MPS provider that offers an all-in-one solution for customers' IT needs.

Don't have IT staff? Or maybe you have someone who does IT functions part time within your business. Perhaps you've tried outsourcing. In any case, we're your IT department, actively monitoring and maintaining your network so your business is running at top efficiency.

Why Managed IT Services?

With our predictable all-inclusive monthly pricing, maintaining and monitoring your network is entirely our responsibility. Our proactive approach to IT will guarantee that your network is running smoothly. Reduce cost while gaining access to a team of trained engineers who do nothing but ensure your business is protected and efficient. Stop waiting for your technology to fail before you address potential issues. We operate precisely like how your own internal IT department would operate except you receive all the benefits without having to manage it on your own. That way, you can focus on growing and impacting your business in ways only you can!

Rx-IT actively maintains and monitors your network and devices. Adding new members to your team? Fantastic! Moving? No problem. With our all-inclusive pricing, all labor is completely covered. From setting up new devices for new employees all the way to preparing your technology for a move, it's all included. Our team will even come back out to your new location to properly set up your technology after your move.

Benefits

  • Peace of mind
  • Predictable monthly pricing
  • All-inclusive means labor is always covered
  • Access to 24/7/365 live support
  • Increased operational efficiency
  • Reduced operating costs
  • Cost-effective access to enterprise-level support
  • Proactive monitoring and maintenance
  • Allows you to focus on running your business and not the technology
  • 24/7/365 monitoring

We'd Love To Speak With You

Regardless if you already have an internal IT team, a company you call when your technology breaks, or a designated staff member who handles IT in their spare time, we work with a combination of organizational structures and have the right solution for your business.

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We Deliver Excellent IT Service

Our value proposition is simple.

We proactively monitor and maintain your devices, servers, and network to secure your revenue through business continuity.

What Our Clients Say

We appreciate the rapid response to problems in our business which often occur during odd hours (nights/weekends etc.) Your understanding of the challenges and unique nature of our business is invaluable to us.

C. Patrick Thorne President
Federal Information & News Dispatch

Fantastic attitude and response! Not just once, but each and every time. This is a very service oriented, highly skilled company in a field where this is rare.

Pamela Hughes CEO
Hughes Design Associates

Our previous IT provider kept missing deadlines and making excuses. It made it difficult to run our business. Once we moved to Rx-IT, we were able to be more strategic.
Our new, secure cloud environment gives us strength and stability.

When COVID hit, we didn’t have to scramble. We already had the flexibility for people to work from home. It was pretty sweet.

Brian G, CIO, Mortgage Company

I wanted to reach out and thank you personally for all your support through the years, and for the ongoing excellence of our amazing account manager, Roeddel. He and your firm have been a blessing and a treasure to a non-profit organization that truly couldn't have made it without you. In the roles of business partner, negotiator, innovator and implementer, you guys have acted wonderfully on behalf of the 12,000 kids BGCGW serves in the DMV. As CEO you were a lifesaver to me, and doubly so as a Mac user trying to work from home in a Microsoft world!

Pandit F. Wright Immediate Past President
Boys & Girls Clubs of Greater Washington

I love the prompt real time emergency response, that is often advertised, but not necessarily the case. However, you guys are the exception to this rule. Your response times are great! I also love as a business owner, awesome attention to my IT needs as well. I don't feel like I have to wait "in line"! Keep up the great customer service!

Valdez Mumford CEO
Metropolitan Educational Solutions

I have been completely satisfied and often grateful for the service and attention our company receives from Rx-IT. In 15 years they have never once let us down. Not only are they knowledgeable, but they explain everything in very simple and clear terms that I can understand. Thank You!.

Karen Harrington Vice President
FDANews

For more information about Rx-IT you can check out our IT Services and MSP social channels.

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Rx-IT on LinkedIn: https://www.linkedin.com/company/rx-it-technology-solutions

Rx-IT on GBP: https://www.google.com/maps/place/Rx-IT+-+IT+Service+and+IT+Support.+Managed+IT+Services/@38.7754595,-77.1814791,17z/data=!3m1!4b1!4m5!3m4!1s0x89b7ad591c8f83cf:0xfc365ffd839abf7b!8m2!3d38.7754553!4d-77.179285

-- Since 1999, Rx-IT has been a leading provider of IT support and consulting, focusing on small and medium sized businesses in Springfield VA, Arlington VA, Maryland, Boston, Fairfax County VA, Washington DC, NOVA and Suburban MD. We have helped hundreds of businesses increase productivity and profitability by making IT a streamlined part of operations. We equip our clients with customized technology solutions for greater operational value and to reduce risk.

Also, check out these pages.

https://www.rx-it.com/contact/

https://www.rx-it.com/referral-program-for-managed-it-services/