Our Company

Rx-IT has provided expert IT support since 1999, helping hundreds of businesses increase productivity and profitability by making IT a streamlined part of operations. Our mission is to deliver the latest technology consulting, services, maintenance, and support as a highly cost-effective IT solution in order to maximize our clients’ productivity and profitability.

What Makes Us Different

24/7 Support

Rx-IT partners with your company to secure your revenue and keep your business running. Never go without IT service again, because our 100% US based support is here for you 24/7.

Predictable Cost

Our specific service model is one of the best business decisions you'll make. Always get excellent service and timely solutions. All labor is covered and stays predictable with a simple flat-rate monthly plan.

Built Around You

We customize innovative, effective solutions to help your business run smoothly, whether or not you have an internal IT staff. Our IT management is built on efficiency, and offers both on-site and remote support.

Aligned Success

Our technical experts provide the support you need to keep your network up and running so your staff stays productive. Rx-IT's proactive IT solutions solve problems before they affect your business.

OUR TEAM

The Rx-IT team consists of Project Managers, System Analysts, Qualified Network Analysts, Network Administrators, Web Developers and Desktop Support Technicians. Clients receive years of collective knowledge in innovative IT support. Our team maintains the highest levels of technology and security certifications, so you can be confident when entrusting your organization’s IT environment to us.

  1. All
  2. Executives
  3. Business Development
  4. Field Team
  5. NOC
  6. Staff
  7. Support Desk
  • Bill Whelden
    Bill Whelden
    CEO
  • Roeddel Dioquino
    Roeddel Dioquino
    VP Operations
  • Shaun Whelden
    Shaun Whelden
    Project Lead
  • Mae Dioquino
    Mae Dioquino
    Account Manager
  • Beca Pell
    Beca Pell
    Field Technician
  • Andrew Sharicz
    Andrew Sharicz
    Chief Technical Officer
  • Nathan B.
    Nathan B.
    Core Services Manager
  • Eric L. H.
    Eric L. H.
    Technical Services Engineer
  • Tate W.
    Tate W.
    Technical Services Engineer
  • Lwivany F.
    Lwivany F.
    Technical Services Engineer
  • Chilton G.
    Chilton G.
    Technical Services Engineer
  • Landen H.
    Landen H.
    Support Desk Team Lead
  • Kayley L.
    Kayley L.
    Marketing Coordinator
  • Michael C.
    Michael C.
    Videographer
  • Kevin L.
    Kevin L.
    Technical Services Engineer
  • Misty K.
    Misty K.
    Sales Development Representative
  • Ross O.
    Ross O.
    Art Director
  • Cody P.
    Cody P.
    NOC Technician
  • Matt M.
    Matt M.
    Technical Services Engineer
  • Trent S.
    Trent S.
    Technical Services Engineer
  • Andrew R.
    Andrew R.
    Technical Services Engineer
  • Robert S.
    Robert S.
    Technical Services Engineer
  • Scott S.
    Scott S.
    Technical Services Engineer
  • Vinat K.
    Vinat K.
    Technical Services Engineer
  • Zachary W.
    Zachary W.
    Technical Services Engineer
  • Ashley S.
    Ashley S.
    Receptionist
  • Clare D.
    Clare D.
    Account Manager
  • Matt H.
    Matt H.
    Technical Services Engineer
  • Brenden C.
    Brenden C.
    Technical Services Engineer
  • Aaron C.
    Aaron C.
    Technical Services Engineer
  • Courtney F.
    Courtney F.
    Graphic Designer
  • Michael M.
    Michael M.
    Senior Tier 1 Support Desk Technician
  • Alexis W.
    Alexis W.
    Marketing Coordinator
  • Robert R.
    Robert R.
    Technical Services Engineer
  • Garrett P.
    Garrett P.
    Technical Trainer
  • Michael W.
    Michael W.
    NOC Manager
  • Lee M.
    Lee M.
    Business Development Rep.
  • Derick T.
    Derick T.
    Technical Services Engineer
  • Witt O.
    Witt O.
    Technical Services Engineer
  • Jose M.
    Jose M.
    Technical Services Engineer
  • Elizabeth K.
    Elizabeth K.
    Technical Services Engineer
  • Jeffery H.
    Jeffery H.
    Technical Services Engineer
  • Aaron P.
    Aaron P.
    Technical Services Engineer
  • Jimmy B.
    Jimmy B.
    Technical Services Engineer
  • Stephanie G.
    Stephanie G.
    SDR
  • Enock S.
    Enock S.
    Sr. Tier 1
  • Eric B.
    Eric B.
    Tier 2
  • Matthew L.
    Matthew L.
    Live Call Team Lead
  • Barry G.
    Barry G.
    Sr. Tier 1
  • James J.
    James J.
    Tier 1 Support Desk
  • Hunter B.
    Hunter B.
    Senior Tier 1 Support Desk
  • Derek A.
    Derek A.
    Sr. Tier 1
  • Andrew S.
    Andrew S.
    Technical Services Engineer
  • Brandon S.
    Brandon S.
    Member Success Manager
  • Corey S.
    Corey S.
    Technical Services Engineer
  • Gerard I.
    Gerard I.
    Technical Services Engineer
  • Ryan D.
    Ryan D.
    Technical Services Engineer
  • Ben M.
    Ben M.
    Technical Services Engineer
  • Steve J.
    Steve J.
    Account Manager
  • Angel J.
    Angel J.
    Technical Services Engineer
  • Brandon F.
    Brandon F.
    Sales Development Representative
  • Pat Q.
    Pat Q.
    Content Writer
  • Patricia M.
    Patricia M.
    Recruiter
  • Clint M.
    Clint M.
    Sales Development Representative
  • Jon M.
    Jon M.
    IT Support Desk Technician
  • Allen D.
    Allen D.
    Core Services Technician
  • Devin T.
    Devin T.
    Sales Development Representative
  • Mason C.
    Mason C.
    IT Support Desk Technician
  • Sam S.
    Sam S.
    IT Support Desk Technician
  • Kenneth D.
    Kenneth D.
    Technical Services Engineer
  • Jerrod F.
    Jerrod F.
    Videographer
  • Zane V.
    Zane V.
    Technical Services Engineer
  • Isaiah Jelks
    Isaiah Jelks
    Sales Development Representative
  • August M.
    August M.
    Technical Services Engineer
  • Vicki H.
    Vicki H.
    Accounting Associate
  • Philip C.
    Philip C.
    Technical Services Engineer
  • David D.
    David D.
    Technical Services Engineer
  • Larry J.
    Larry J.
    Technical Services Engineer
  • Tommy N.
    Tommy N.
    Technical Services Engineer
  • Lisa K.
    Lisa K.
    Channel Relationship Technician
  • Aliyah M.
    Aliyah M.
    Sales Development Representative
  • Rob G.
    Rob G.
    Technical Services Engineer
  • Javdat A.
    Javdat A.
    Technical Services Engineer
  • Ben B.
    Ben B.
    Technical Services Engineer
  • Gaston M.
    Gaston M.
    Technical Services Engineer

Why Choose Rx-IT?

Rx-IT provides IT support throughout Washington DC, NOVA and Suburban MD areas. Our team of experts provides reliable on-site support. We’re there when you need us, ensuring seamless productivity within your systems and providing the level of attention your business deserves. We value long-term relationships with our clients and will work closely with your business to ensure that you have all the technology resources for software and hardware that you need to be successful.

100% Unconditional Satisfaction

Our IT consulting and technology support services will give you the satisfaction you deserve. We will bend over backwards to ensure you are happy with our IT management & network support services.

Guaranteed 1 Hour Response

Your computer support problem or network issues will be addressed in sixty minutes or less. It's a guarantee that your call is responded to within one hour.

Fixed Monthly IT Cost

You’ll never be surprised. We offer an all-inclusive support plan, ensuring that our clients are not nickel-and-dimed when they need us the most. All this enables you to truly manage IT costs.

Expeditious Repair

Your issues – even the minor ones – will be taken care of quickly and efficiently. Since everything is included in one price, we are highly-motivated to use our time wisely.

No Technical Jargon

We’ll provide clear answers to your computer and IT support questions. You’ll never be made to feel out of your element by non-sensical tech speak.

Your IT Department

Our entire team is an extension of your business. Empower your employees with on-demand support that's just a phone call away.